![]() CLEARLY people are Annoyed Enough to Switch to your competitors. We already PAID for the device, and PAY for full functionality - Now you want us to PAY to get rid of Ads? Your device REQUIRES usage of the app HOW CAN YOU PUT ADs on something that should come with the device? CLEARLY your ridiculous boiler plate answers here and on the App Store are NOT ACCEPTABLE. I Can No Longer Recommend Canary Products. However, ADs on the companion app to use the device is UNACCEPTABLE. I have had and recommended Canary units as a simple and effective base security system since 2015. We get ADs RATHER than a More Reliable Product Additionally, should you wish to sign up for Premium Service, feel free to let us know so we can share a special offer to make this process as easy and affordable as possible for you. ![]() Please send us an email at so we can look into finding a resolution here. Two-Way Talk is a feature which has been heavily requested by our basic plan customers, and now everyone can stay even more connected to their homes by having real-time conversations through the Canary app. In addition, our Two-Way Talk feature will now be included in the updated free basic service plan. Now, due to market changes, and consistent with the offerings of our competitors, we are migrating those features to our best plan-Premium Service. To clarify, for a long time, we offered many other advanced features for free, such as motion notifications with preview image and video clips, person detection, 24 hour video history, activity zone masking and one-tap to police. We appreciate your support and do not wish to see you go.
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